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After-sales care... because you deserve more

We’re with You After the Purchase

Once your order is delivered, your experience with MJK truly begins.

 

✅ Fast support response
✅ Help with any issue or question
✅ Request inspections or maintenance
✅ Personalized tech advice

After-Sales Service

At MJK Laptop, our relationship with customers does not end after the purchase. We believe in providing reliable after-sales services that ensure your laptop continues to perform at its best.

1. Services We Provide

  • 🛡️ Free 3-Month Warranty: Covers technical issues and hardware malfunctions for pre-owned devices.
  • 🔧 Laptop Maintenance & Repair: Professional repairs with original parts whenever available.
  • ⚡ Upgrades: RAM, storage, and software optimization to boost performance.
  • 💡 Consultation & Guidance: Expert advice on accessories, parts, or upgrades.
  • 🏠 On-Demand Home Visits: Schedule a technician visit by appointment.

2. Customer Support Channels

📞 Hotlines:

  • Heliopolis Branch: 01223151467
  • New Cairo Branch: 01092098384

🌐 Social Media: Facebook, Instagram, WhatsApp

📧 Email Support: Fast response to technical inquiries and service requests.

3. Service Process

  1. Contact us via phone, email, or visit a branch.
  2. Our technician diagnoses the issue.
  3. Service quotation provided (if outside warranty).
  4. Repair or maintenance completed promptly.
  5. Follow-up to ensure customer satisfaction.

4. Why Choose Our After-Sales Service?

  • 30 years of expertise in laptop solutions.
  • Trusted by thousands of customers in Egypt.
  • Transparent pricing and clear communication.
  • Strong commitment to customer satisfaction.