Branch Locations

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Heliopolis - Roxy

Fifth Settlement - Seven Stars Mall

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    Contact Information

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    Heliopolis Branch - Queen Center Mall, 60 El Khalifa El Maamoun - Roxy

    +20 122 315 1467

    Fifth Settlement Branch - Compio Mall (Seven Stars), Ground Floor

    +20 109 209 8384

    Frequently Asked Questions

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    How can I track my order?
    You can track it via the "My Account" page or through the tracking link in your email.
    How long does shipping take?
    Usually 2–5 business days depending on your location.
    Do you deliver outside Cairo?
    Yes, we deliver all over Egypt through trusted couriers.
    Can I return a product?
    Yes, within 14 days if the item is in its original condition.
    What is your warranty policy?
    All laptops come with a 1-year official warranty.
    Can I exchange a product?
    Yes, exchanges are available within 14 days based on availability.
    Do you offer installment payments?
    Yes, through banks and installment service providers.
    What payment methods are accepted?
    Cash on delivery, credit cards, and e-wallets.
    Are your products original?
    Yes, all products are 100% original with manufacturer warranty.
    Do prices include VAT?
    Yes, all displayed prices include VAT.
    Can I request a tax invoice?
    Yes, invoices are available digitally and in paper form.
    How do I cancel an order?
    Contact us within 12 hours of placing your order.
    What should I do if I receive a defective product?
    Please contact us immediately to arrange a replacement or refund.
    Do you offer software installation services?
    Yes, we provide OS and essential software installation in-store.
    Do you repair laptops?
    Yes, we offer full maintenance and repair services.
    Do you offer student discounts?
    Yes, with valid student ID you can get discounts on select models.
    How do I know if my order is confirmed?
    You will receive a confirmation email and SMS after checkout.
    What courier companies do you use?
    We work with Aramex, Bosta, and other reliable partners.
    Can I pick up my order from the store?
    Yes, store pickup is available at both branches.
    Do you provide technical support after purchase?
    Yes, our team offers free support and guidance for customers.