Shipping Policy

At MJK Laptop, we are committed to delivering your orders quickly and safely. Our shipping policy ensures clarity, flexibility, and convenience for all customers across Egypt.

1. Shipping Coverage

We provide delivery to all governorates in Egypt. Orders are delivered directly to your doorstep or workplace.

2. Shipping & Delivery Time

Orders are usually processed within 24-48 hours after confirmation.

  • 📍 Cairo & Giza: 2-3 business days
  • 📍 Other governorates: 3-5 business days
  • ⏳ Times may vary during public holidays or due to unexpected circumstances.

3. Shipping Fees

Shipping fees vary based on destination and delivery method. Fees are displayed clearly before checkout. Special promotions may include free shipping.

4. Payment Methods During Shipping

  • 💵 Cash on Delivery (COD)
  • 💳 Secure online payment
  • 🏦 Bank transfer

5. Order Tracking

Once shipped, you will receive an SMS or email with details and tracking number (if available). You can always contact support for updates.

6. Delays or Lost Shipments

If delays occur, you’ll be notified immediately. Lost shipments will be investigated and compensated accordingly.

7. Receiving Your Shipment

Please check the packaging and product condition upon receiving. Report any damage or errors within 24 hours.

8. Contact Us

📍 Address: Heliopolis – Queen Center Mall – 60 El Khalifa El Maamoun – Roxy
☎ Phone: +20 122 315 1467 – +20 109 209 8384
📧 Email: support@mjklaptop.com